Our Guarantee

Risk-FREE 30-Day Guarantee

Here at Pro-Active Labs we want you to be satisfied with your Custom Night Guard. It is important that your teeth and gums are visible in the impression. Impressions must be made according to the instructions for accuracy. If our dental technicians unable to fabricate your custom night guard from your impressions, or upon receipt of your custom night guard, it does not fit properly; a redo kit may be sent to obtain the proper impression. If you are unsatisfied with the fit of this night guard, a refund (shipping charges exempt) may then be issued upon your request. Requests must be within 30 of receiving the final product (the night guard). Once the lab receives all used and unused materials, please allow 7-14 business days to process your refund.

Refunds of unused kits must be requested within 30 days of original purchase date.  A refund may then be issued when the product is returned, less shipping.